We strive to ensure that our team have everything they need to provide high quality service that delights our customers.
We carry out over 100 customer feedbacks per annum and the information gathered (positive and negative) is used to inform our continuous improvement programme. In ten years we have received 1200 feedbacks with an average score of 96%. Here are just some of the comments we have received.
Absolutely over the moon, our ops team were professional and knew what they were doing,
Our site testers friendly and helpful. We performed efficiently 100%
Very happy, everything straight forward with us - used before - always give a 5* service
Guys did brilliant job, good experienced, used before through sub contractor
Very happy - our name is good in the testing industry
Very happy - definitely recommend us and use us again
Absolutely fantastic - great service and we were very responsive
Very happy, very helpful, very accommodating - 1000% would use us again
Worked and planned well with programme
Service is perfect - our guys go beyond of what is needed to be done.
Professional and timely service
Works handled well and very thorough report